Privacy Policy

Security

All Misaic solutions have security measures in place to protect against the loss, misuse or alteration of the information under our control. When you enter information into forms or receive content to your browser from our servers, we encrypt the transmission of that information using secure 256-bit encrypted socket layer technology (SSL).

We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.

Customers are responsible for maintaining the security and confidentiality of their Misaic Solution usernames and passwords.

Information Collected by Misaic

When any individual engages with Misaic electronically, including but not limited to, expressing an interest in obtaining additional information about the Services, completing online forms, opening emails, clicking through links in emails, visiting web pages, or registering to use the Services, Misaic may require the individual to provide the Company with personally identifiable information, such as name, company name, address, phone number, and email address ("Required Contact Information"). Misaic uses technolgies like, but not limited to, "cookies" to understand its customers behavior (including any visitor to the website, which Misaic considers its store), to best optimize the experience for its customers, deliver requested actions from the company, and improve Misaic marketing strategies. When purchasing the Services, Misaic may require you to provide the Company with other information including: "Billing Information", such as billing name and address, credit card number; and "Additional Information" such as the number of employees within the organization that will be using the Services, employee email addresses, etc. Required Contact Information, Billing Information, and Additional Information about Customers are referred to collectively as "Data About Misaic Customers or Contacts". Personally Idenfiable Information will not be released to any 3rd parties unless required by law.

The Company uses Data About Misaic Customers to perform the services requested. For example, if you fill out a "Contact Me" Web form, the Company will use the information provided to contact you about your interest in the Services. The Company may also use Data About Misaic Customers for marketing purposes. For example, the Company may use information you provide to contact you to further discuss your interest in the Services and to send you information regarding the Company, its affiliates, and its partners, such as information about promotions or events.

Customer Data

Misaic Customers may electronically submit data or information to the Services for hosting and processing purposes ("Customer Data"). Misaic will not review, share, distribute, or reference any such Customer Data except as provided in the Misaic Software as a Service Agreement, or as may be required by law. In accordance with the Misaic Software as a Service Agreement, Misaic may access Customer Data only for the purpose of providing the Services, preventing or addressing service or technical problems, at a Customer's request in connection with customer support matters, for aggregated "Market Metrics" described below, or as may be required by law.

Misaic will never use Customer Data for its own use, promotion, marketing, or any other type of contact.

Market Metrics

Select services may enable Misaic to use Customer Data across customers to produce market level summaries called "Market Metrics" as described in the Terms of Service and/or Software as a Service Agreements.

Market Metrics CAN NOT reveal any individual data from a Customer either directly or through extrapolation of the provided infromation.

To ensure the protection of Customer Data, Market Metrics must be derived based on at least 3 businesses and reported at the aggregated level, protecting the identity of any individual Customer and its data.

All Market Metric information shall be the exclusive property of Misaic. Customers, upon subscription, shall have a license to use Market Metric information for internal business use only, should Misaic offer to release such Market Metrics. Customers may not distribute, share, publish, sell, or otherwise use Market Metric information without the expressed written consent of Misaic.

Market Metric calculations may represent industry standard metrics or proprietary models and/or calculations to Misaic. Misaic reserves the right to not disclose proprietary calculations.

If a Customer does not elect to receive Market Metric information for its own use, Customer Data may still be used to support Market Metrics per the Terms of Service and/or Software as a Service Agreement.

Google Analytics

We may use a tool called "Google Analytics" to collect information about use of Customer Services, such as how often users visit the Site, what pages they visit when they do so, and what other sites they used prior to coming to this Site. Google Analytics collects only the IP address assigned to you on the date you visit this Site, rather than your name or other identifying information.

Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this Site. This cookie cannot be used by anyone but Google, Inc. The information generated by the cookie will be transmitted to and stored by Google on servers in the United States.

We use the information received from Google Analytics only to improve services on this Site. We do not combine the information collected through the use of Google Analytics with personally identifiable information, nor do we share any information with any 3rd parties.

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